Return and Refund Policy

Terms and Conditions

Effective Date: 01-Jan-2026

Last Updated:

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website located at cruxmeded.com and all related services provided by Crux Med Ed and Consulting.

By accessing or using our website or enrolling in any course, you agree to be bound by these Terms. If you do not agree, you may not use our services.

2. Eligibility

Our services are intended for individuals who are:

At least 16 years of age

Licensed healthcare professionals or eligible trainees (where applicable)

Located within the United States

By using our services, you represent that you meet these requirements.

3. Educational Purpose Disclaimer

All content provided through our courses, materials, website, and communications is for educational purposes only.

Our programs:

Do not constitute medical advice

Do not establish a provider-patient relationship

Are not a substitute for independent clinical judgment

Participants are responsible for applying information in accordance with their professional standards, licensure requirements, and applicable laws.

4. No Collection of Protected Health Information (PHI)

Our platform is not designed for the submission of patient information. Users agree not to upload, submit, or transmit Protected Health Information (PHI) or confidential patient data through our website.

5. Course Registration and Accounts

To access certain services, users may be required to:

Create an account

Provide accurate registration information

Maintain confidentiality of login credentials

You are responsible for all activity occurring under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

6. Continuing Education (CE) Credits

A. CE Eligibility

CE credits are awarded only when participants:

Complete all required course components

Meet attendance requirements (if applicable)

Successfully complete any required assessments

Submit accurate licensure information

B. Reporting

We may report course completion to accrediting bodies or licensing boards when required.

Participants are responsible for verifying that a course meets their specific state licensing requirements.

We do not guarantee acceptance of CE credits by every licensing board.

7. Payments and Refunds

A. Payment

All fees are listed in U.S. dollars and must be paid in full prior to course access unless otherwise stated.

We use third-party payment processors. We do not store full credit card information.

B. Refund Policy

Book costs are non-refundable if opened and course code used

No refunds are issued after course completion or CE credit issuance.

Downloadable materials may be non-refundable.

We reserve the right to deny refund requests that do not comply with this policy.

8. Intellectual Property

All website content, course materials, videos, graphics, logos, and written materials are the intellectual property of the Company or its licensors.

Users may not:

Reproduce

Distribute

Modify

Share

Record

Resell

Publicly display any course materials without prior written consent.

Unauthorized use may result in termination and legal action.

9. Prohibited Conduct

Users agree not to:

Upload unlawful, harmful, or infringing content

Attempt to access restricted areas of the website

Reverse engineer platform systems

Share login credentials

Use the website for unlawful purposes

We reserve the right to terminate access for violations.

10. Limitation of Liability

To the fullest extent permitted by law:

The Company shall not be liable for indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid by the participant for the course giving rise to the claim.

Users assume full responsibility for application of educational content in clinical practice.

11. Indemnification

You agree to indemnify and hold harmless the Company, its owners, employees, contractors, and affiliates from claims arising out of:

Your use of the website

Your violation of these Terms

Your misuse of educational content

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies.

13. Termination

We reserve the right to suspend or terminate access:

For violations of these Terms

For fraudulent activity

For misuse of CE credits

At our discretion, where legally permitted

14. Governing Law and Venue

These Terms shall be governed by the laws of the State of Montana, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Montana.

15. Modifications

We may modify these Terms at any time. Updated versions will be posted with a revised effective date.

Continued use of the website constitutes acceptance of revised Terms.

16. Contact Information

Crux Med Ed and Consulting

Montana, United States

Email: steve@cruxmeded.com

Phone: (406) 565-6905